Customer Club | Gran Hotel Bahía Real (Ex Atlantis)

The Program CustomerClub (Former My Atlantis)

Book with exclusive advantages

Join Customer Club and start living a whole new experience.

Find out more about all the services and special treatments in store for you as part of our loyalty program. Take advantage of a discount of up to 15% and enjoy your stay to the max with a range of added benefits, only for reservations through the official web

What are you waiting for? Join now and let the enjoyment commence!

Your Customer Club Team

Additional services

Welcome drink

Free Wi-Fi

Free safe

Welcome gift

One entry per person per day to the Spa Bahía Vital leisure area (for those aged 16 and over)

One sun lounger per person per day on the beach in front of the hotel

Early check-in (subject to availability)

Late check-out at 14:00 (subject to availability)

Document printing service

A birthday surprise

Departure gift

Turndown service

Extras for Suites

For Suites Atlántico, Bahía and Royal
Champagne and fruit with chocolate on arrival
One newspaper daily
Water and fruit replenished daily
Upgrade from Half Board to Royal Half Board
G.H. Bahía Real (Ex Atlantis) beach bag
PREMIUM toiletries and set of aromatic bath salts
Airport-hotel-airport transfers for stays of more than three days. (This service requires prior reservation)
Selection of alcoholic drinks in your room (Royal Suite)
Personalised hospitality plan in your room (Royal Suite)
Free Balinese beds at Coco Beach Chill-out (Royal Suite)